Refund Policy
Effective Date: March 13, 2025
Welcome to Yedduganuga. We strive to provide high-quality products and services. If you are not satisfied with your purchase, please review our refund policy below.
1. Returns & Refund Eligibility
- No Return of the products once it is delivered.
- Items must be unused, unopened, and in their original packaging.
- Proof of purchase is required for all refund requests.
- Certain items, such as perishable goods, customized products, or discounted items, may not be eligible for a refund.
2. Refund Process
To initiate a return, contact us at info@yeddugaanuga.com with your order details.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within [Insert Number] days and credited to the original payment method.
3. Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card provider; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at info@yeddugaanuga.com.
4. Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us at info@yeddugaanuga.com.
5. Cancellations
Orders can be canceled within 4 hours of purchase for a full refund. Once shipped, cancellations are not possible.
6. Shipping Returns
Customers are responsible for return shipping costs unless the product received was incorrect or defective.
We recommend using a trackable shipping service as we cannot guarantee receipt of returned items.
7. Contact Us
If you have any questions about our refund policy, please contact us at info@yeddugaanuga.com or visit our website at www.yeddugaanuga.com.
This policy is subject to change without prior notice. Please review it periodically for updates.